Privacy Policy

We may collect the following information when you interact with us:

• Information submitted through our website contact and quote forms (name, phone, email, address, service details, message).
• Information provided during phone enquiries (name, contact details, job details).
• Information shared via email enquiries.
• Anonymous website analytics data such as pages visited, device type and approximate location, used to improve our service.

• To respond to enquiries and provide quotes.
• To schedule and deliver electrical, heat pump and HVAC services.
• To send service updates, follow ups and invoices.
• To improve our website, services and customer experience.

Your information is stored securely using reputable cloud based business systems with access restricted to authorised team members. We take reasonable steps to protect personal information against loss, unauthorised access, modification or disclosure.

We do not sell your information to third parties. We only share information with trusted service providers (such as scheduling, invoicing or payment processors) where necessary to deliver our services, or where required by New Zealand law.

You may request access to, correction of, or deletion of any personal information we hold about you at any time by contacting us.

Our website may use cookies and standard analytics tools to understand how visitors use the site. You can disable cookies in your browser settings at any time.

For privacy related questions or requests, please contact us at info@olivierelectrical.co.nz.